STANDARD TERMS AND CONDITIONS
1.) These Standard Terms of Trading are available to anyone, at any time,
2.) By placing an order with TDT or any of its subsidiaries
it is understood that you have read and understood and agree to abide
by all the terms and conditions set out below.
3.) All goods remain the property of TDT until paid for
4.) Goods will not be dispatched until paid for in full.
5.) Guarantees given are for standard, private use only. Inappropriate,
public or abusive use will not be covered by any guarantees.
6.) TDT will endeavour to repair toys whether or not under
guarantee but obviously charges will occur.
7.) All goods must be inspected upon arrival, any shortages or damages,
must be reported to the carrier immediately and to TDT within
24 hours of arrival.
8.) Shortages or damages not notified to the carrier or to TDT
within the specified times cannot be refunded and replacements will
be at full cost.
9.) Special orders are subject to approval by TDT .
10.) All special orders are subject to payment of 50% with the order
and the remaining 50% payable on delivery.
11.) If customers withdraw from commissioned special orders, for whatever
reason, the 50% payable with the order is non returnable, unless manufacture
has not started, or no materials have been purchased, in this case monies
to the value of at least 50% of the deposit will be retained to cover
the cost of time spent, design work and planning of the product.
12.) If a customer fails to pay the required monies at the relevant times
and no agreement is met to rectify the situation, within these agreed
terms, then TDT reserves the right to recover the products
from the customer and to re sell the items. Any costs incurred will be
charged to the customer and deducted from the sale price along with any
outstanding debts. Any surplus after all costs and outstanding debts have
been deducted will be returned to the customer. Items will be sold at
auction and any shortfall after the sale of the goods will be charged
to the customer at full cost and we reserve the right to recover these
monies through the courts should this deem necessary.
13.) Prices quoted or estimates given are ex works, postage, or carriage
is charged at standard postage or carrier rates.
14.) Where overnight postage is required then the full cost of the fast
post will be charged.
15.) All items posted or sent by carrier will be covered by insurance
to their full value and all the carrier or postal service terms must be
16.) If estimates are exceeded a notification is given, but an allowance
of 10% should be accepted for unforeseen costs on customer idea special
17.) All prices are subject to V.A.T. unless otherwise stated.
18.) All rights to copy remain the property of TDT . Any
sale of design or idea must be dealt through TDT with relevant
commissions payable to TDT .
19.) All required planning permissions or permission from local authorities
are the sole responsibility of the customer and no claim can be made from
TDT for losses due to non-compliance with any authority.
20.) Whereas we will endeavour to advise to the best of our ability,
customers are responsible for ensuring that special orders built to customers
own designs meet all relevant standards required by any authority that
may be concerned.
21.) We at TDT will endeavour to comply with any relevant
authority, however any alterations needed or costs incurred post delivery
will be charged to the customer at full cost.
22.) Any modification or alteration to the original design of TDT products will not be covered by any guarantee and will then be
the customer’s responsibility to ensure the products relevant safety.
23.) Complaints with any aspect of our products, for whatever reason,
must be notified immediately and no later than 14 days from delivery.
After this time any repair will be deemed as an alteration and charged
to the customer accordingly. Any fault notified to TDT after
this time will only be rectified at TDT ’s own discretion.
24.) TDT reserves the right to alter designs, prices, availability
or any of these terms as from time to time may be necessary.
25.) It is understood that wood is a natural product and whereas we will
endeavour to limit natural warping cracking and shrinkage where possible
it is understood that this process is just one of the characteristics
of wood products and no claim against TDT will be made.
26.) All orders or work undertaken are subject to acceptance of these
terms and conditions unless otherwise stated and alternative terms drawn
27.) It is a requirement that by placing an order with TDT
that you the customer is deemed to have read and understood all our standard
terms of trading and have agreed to abide by all the terms and conditions
set out The customer also agrees without question to pay all the monies
required as deposits, final payments and extras set out by TDT
at the relevant times.
Date Revised 12 June 2007